Keen Partners Privacy Policy respects your privacy and is committed to protecting your personal information. This document sets out our policy on how we will manage your personal information both online and throughout our organisation.

What is personal information?

Personal information is information from which it is possible to determine your identity.

Examples of personal information include your name, postal address, date of birth, qualifications, licences, telephone number and email address.

How do we collect your personal information?

We collect personal information about you in a number of ways, including:

• Directly from you, for example, when you provide information to us by phone, email, in an application form, submit information through our channels and;

• From third parties, such as TAFE, industry partners.

What information do we collect?

The personal information collected and held about you includes:

• your name, address, email address, age, gender, occupation, contact information;

• your work performance including any discussions with host employers

• Information about your performance and results at TAFE

• background checks including police checks

How do we use your personal information?

We, Keen Partners, to whom we disclose your personal information in accordance with this Privacy Policy, may use your personal information for the primary purpose for which it was collected and secondary purposes related to the primary purpose. Such primary and secondary purposes may include, without limitation use of your personal information to:

• Verify your identity;

• Keep you informed of news and information in relation to your employment

• Advise your host employer of information relevant to your placement

Health and sensitive information

In some circumstances we may collect:

• Information about your health; or

• Other sensitive information about you (for example, information about your racial or

ethnic origin).

• Educational performance

We may use health information about you to ensure that you can participate safely in industries in which you may be placed from time to time.

When do we disclose your personal information?

We may disclose your personal information to:

• Industry partners where you may be placed;

• Educational Organisations where you are undertaking training as part of your employment

• Companies that we have engaged to carry out functions and activities on our behalf;

• Our professional advisers, including our accountants, auditors, consultants and lawyers;

• Our insurers;

• Otherwise as required by law or authorised by law.

Our website

When you visit our website, our systems may record certain information about your use of those website (such as which web pages you visit and the time and date of your visit). This information is not intended to and will generally not include any personal information, and we will not use the information to identify any individual. Internet Protocol (IP) addresses relating to you when you access and use the website may be recorded. IP addresses are assigned to computers on the internet to uniquely identify them within the global network of computers which makes up the internet. We do not collect and manage IP addresses for personnel accessing our website.

Accuracy of your personal information

We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up to date. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. If you find that the personal information, we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to ensure that it is corrected.

Security of your personal information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

How can you access the personal information we hold about you?

Subject to some exceptions provided by law, you have the right to access your personal information. For security purposes, if you would like to access personal information that we hold about you, we require you to put your request in writing. If we do not allow you access to any part of the personal information, we hold about you, we will tell you why.

How to contact us

If you would like to access the personal information that Keen Partners holds about you, have any questions in relation to this Privacy Policy or have a complaint, you can write to your Area Manager at Keen Partners, 2/83 Macquarie Street, George Town, Tasmania, 7253 or send an email to your Area Manager. Keen Partners takes all privacy complaints seriously will investigate your complaint in a confidential manner and you will be informed of the outcome of the investigation within a reasonable period of time.

Changes to this Privacy Policy

From time to time, we may need to change this Privacy Policy to reflect our changing business practices. We will notify you of any amendments by email or face to face contact with your Area Manager.